Home Privacy Policy
CMX Haul (“Company”, “we”, “our”, “us”) operates a technology platform that connects Shippers and Carriers for transportation and logistics services. This Privacy Policy explains how we collect, use, store, and protect your information when you download, register, or use our mobile application, website, or any related services (“App”). By using our App, you agree to the practices described in this Policy.
Personal Information
We collect certain details when you create an account or use our services, including your name, phone number, email address, identification documents, business registration information, and—if you are a Carrier—your driver licences, carrier permits, and insurance documents. We may also collect delivery addresses, cargo descriptions, and shipment-related details.
Technical & Location Data
We gather device information, IP addresses, GPS location data for shipment tracking, App usage statistics, log files, cookies, and communication logs.
Transactional Data
We collect payment information (processed securely through third-party providers), billing history, freight charges, and service fees.
Your information helps us create and manage user accounts, verify identities and compliance-related documents, match Shippers with Carriers, and provide booking, dispatch, tracking, and payment services.
We also use the data to improve the App’s performance and safety, respond to support requests, comply with Jamaican regulations including the Data Protection Act, 2020, and prevent fraud or misuse.
In some cases, we may anonymize data for analytics and reporting.
We may share information as needed with Carriers and Shippers for logistics and delivery purposes, with payment processors for secure transactions, with regulatory authorities when legally required, and with service providers that support hosting, analytics, and other operational needs.
We do not sell your personal information.
Your data is stored securely using industry-standard protection measures. We retain it only for as long as necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements.
In accordance with Jamaican data laws, you may request access to your personal information, ask for corrections or updates, request deletion where permitted, or withdraw consent for optional data processing.
You may contact us anytime using the details provided below.
We use cookies and similar technologies to enhance user experience, maintain sessions, and analyse how the App is used. Disabling cookies may affect certain features of the App.
Our App may contain links or integrations with third-party platforms. We are not responsible for the privacy practices or content of these external services.
Our App is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.
We may revise this Privacy Policy from time to time. Continued use of the App after changes are posted signifies acceptance of the updated Policy.
CMX Haul Limited
383 Spanish Town Road
Kingston 11, Saint Andrew
Jamaica
Email: cmxhaul@gmail.com
Phone: +1 (876) 373-6220